Billed in CFA francs: 11 000 FCFA (≈ $18.99).
PAYMENT METHOD
Payment is processed in CFA francs. Payment provider transaction fees are added to the displayed amount, shown before you confirm payment.
See the course in action
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Billed in CFA francs: 11 000 FCFA (≈ $18.99).
PAYMENT METHOD
Payment is processed in CFA francs. Payment provider transaction fees are added to the displayed amount, shown before you confirm payment.
- All content hours, with no expiry
- CodeLab in the browser, nothing to install
- AI tutor available at any hour
- AI-graded exercises
- Final exam and verifiable certificate + an optional field challenge for the Field Practice Validated distinction
Final exam: 2 attempts, 70% pass threshold. After a second failed attempt, a deferral period applies before retrying, with a $10.99 retake fee — see the Terms of Service.
Lifetime access. No deadline: finish in 3 weeks or in ten months.
Building Your First Chatbot from Scratch
Build, test, and deploy your first professional chatbot, with no prior experience needed
- Level
- Beginner
- Duration
- 3 weeks
- Total hours
- 15 h(estimated personal workload)
- Price
- $18.99
The program, module by module
Module 1 — What a Chatbot Can (and Cannot) Do
Tell apart scripted chatbots from generative-AI-connected ones to set a realistic scope before building anything.
Module 2 — Defining Your Chatbot's Use Cases
Pick one precise first use case — FAQ, simple ordering, first-line support — based on frequency, stability, and the cost of an error.
Module 3 — Building Your First Chatbot Without Code
Build a conversation flow with messages, questions and conditions in a no-code tool, favoring buttons over free text.
Module 4 — Connecting the Chatbot to WhatsApp or a Website
Connect the chatbot to WhatsApp or a website while respecting each channel's rules, such as WhatsApp's 24-hour messaging window.
Module 5 — Writing Effective Conversation Scripts
Write short conversation scripts with a consistent tone that anticipate detours and clearly disclose that users are talking to a bot.
Module 6 — Connecting the Chatbot to Generative AI
Connect generative AI to the chatbot with a knowledge base as a guardrail, so it never invents a false answer.
Module 7 — Testing and Improving Your Chatbot
Read conversation logs to spot misunderstandings and drop-off points, then fix one problem at a time rather than everything at once.
Module 8 — Handing Off to a Human
Define clear escalation rules and hand off a conversation summary so the switch from chatbot to human stays smooth.
Module 9 — Professional Integration and Certification
CertificationCross-cutting module: CV/portfolio, professional brand, interview practice, and job market activation — specific to this course's real career outcomes. Triggers generation of the final certificate.
How long will it take me?
Duration: 15 h (estimated personal workload)
3 h/wk ≈ 5 wks
6 h/wk ≈ 3 wks
12 h/wk ≈ 2 wks
20 h/wk ≈ 6 days
Estimates, not deadlines. Pause for a month and pick up where you left off.
CERTIFICATE VERIFIABLE ONLINE
What you deliver at the end
Cross-cutting module: CV/portfolio, professional brand, interview practice, and job market activation — specific to this course's real career outcomes. Triggers generation of the final certificate.
See a sample certificateHow certification works
Three levels, from simplest to most demanding. Each one only claims what it actually verifies.
Attendance certificate
Earned by: Modules followed
Proves: You followed the track — no graded assessment.
Certificate of achievement
Earned by: Full track completed on the platform, final project included, and final exam passed
Proves: Your knowledge and your final project, evaluated by the platform.
Field Practice Validated distinction
Earned by: A field challenge completed after the exam, in a real situation, with evidence
Proves: A CoursTech mentor reviewed and validated a genuine real-world application.
The distinction is added to your certificate of achievement — it never replaces it: nothing off-platform ever blocks the certificate itself.
Mentor support and validation: handled on request, within 72 business hours. If no mentor is active, the distinction stays open for 12 months as planned: no learner is penalized.
Mentor sessions: limited spots, on request. Reply within 48 h.
See a sample certificate with the distinction →