Digitalizing Your Business's Services

Programme

1. 1

   Module 1 — Mapping Your Current Internal Processes

2. 2

   Module 2 — Identifying Which Processes to Digitalize First

3. 3

   Module 3 — Digitalizing Invoicing and Payment Tracking

4. 4

   Module 4 — Digitalizing Basic HR Management

5. 5

   Module 5 — Setting Up a Simple CRM

6. 6

   Module 6 — Change Management

7. 7

   Module 7 — Measuring Time and Quality Gains

8. 8

   Professional Integration: Digital Transformation Consultant

   Certification

   Cross-cutting module: CV/portfolio, professional brand, interview practice, and job market activation — specific to this course's real career outcomes. Triggers generation of the final certificate.