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Price shown and payment processed in CFA francs. FedaPay transaction fees are added to the displayed amount, shown before you confirm payment.
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PAYMENT METHOD
Price shown and payment processed in CFA francs. FedaPay transaction fees are added to the displayed amount, shown before you confirm payment.
- All content hours, with no expiry
- CodeLab in the browser, nothing to install
- AI tutor available at any hour
- AI-graded exercises
- Final exam and verifiable certificate + an optional field challenge for the Field Practice Validated distinction
Final exam: 2 attempts, 70% pass threshold. After a second failed attempt, a deferral period applies before retrying, with a €10 retake fee — see the Terms of Service.
Lifetime access. No deadline: finish in 2 weeks or in ten months.
WhatsApp Business for Your Business
Structure and professionalize your commercial presence on WhatsApp
- Level
- Beginner
- Duration
- 2 weeks
- Total hours
- 10 h
- Price
- 35 000 FCFA
The program, module by module
WhatsApp Business Fundamentals
Set up a complete professional WhatsApp Business account and understand how it differs from regular WhatsApp.
Product and Service Catalogue
Build and organize a clear product or service catalogue, even on an unstable connection.
Automated Messages
Write and configure automated messages: greeting, away, quick replies.
Customer Labels and Conversation Organization
Set up a labeling system to organize and track every customer conversation.
Professional Communication and Complaint Handling
Write professional responses and handle complaints without sounding robotic.
WhatsApp Business Statistics and Performance Measurement
Read WhatsApp Business statistics and measure customer service performance.
30-Day Strategy and Lasting Pitfalls to Avoid
Build a 30-day action plan and know the tool's lasting pitfalls.
Professional Integration and Certification
CertificationCross-cutting module: concrete proof of skill, professional brand, interview/client conversation practice, and market activation — specific to this course's real career outcomes. Triggers generation of the final certificate.
How long will it take me?
3 h/wk ≈ 4 wks
6 h/wk ≈ 2 wks
12 h/wk ≈ 6 days
20 h/wk ≈ 4 days
Estimates, not deadlines. Pause for a month and pick up where you left off.
CERTIFICATE VERIFIABLE ONLINE
What you deliver at the end
Cross-cutting module: concrete proof of skill, professional brand, interview/client conversation practice, and market activation — specific to this course's real career outcomes. Triggers generation of the final certificate.
See a sample certificateHow certification works
Three levels, from simplest to most demanding. Each one only claims what it actually verifies.
Attendance certificate
Earned by: Modules followed
Proves: You followed the track — no graded assessment.
Certificate of achievement
Earned by: Full track completed on the platform, final project included, and final exam passed
Proves: Your knowledge and your final project, evaluated by the platform.
Field Practice Validated distinction
Earned by: A field challenge completed after the exam, in a real situation, with evidence
Proves: A CoursTech mentor reviewed and validated a genuine real-world application.
The distinction is added to your certificate of achievement — it never replaces it: nothing off-platform ever blocks the certificate itself.
See a sample certificate with the distinction →